Please review the following booking policy fully before making your online reservation;

 Online Booking Policy

1. You must provide a valid credit card number to reserve a cabin, campsite or the Chateau. 
2. Regular rate for one cabin per one DND/CF/NPF ID Card only.  All additional cabins will be associate rate.
3. All bookings made after the winter closing (Thanksgiving Monday), must be paid in full when booked.  
4. We require our guests to book Friday and Saturday nights together on a normal weekend and 3 consecutive nights on a holiday weekend. Bookings for 1 night (or 2 nights on a holiday weekend) will only be accepted 5 days prior to the booking date. Bookings for 1 night on a holiday weekend will only be accepted 3 days in advance. Multiple night bookings always have priority. 
5. We endeavour to facilitate requests for specific cabin or campsite locations, however we hold the right to change cabin or campsite allocations if required. 
6. The Chateau/Bunkhouse and 8 Cabins are available to rent during the winter shutdown (2 Bungalows and 6 Ranches), with a maximum of 2 cabins per family. The Lodge and Lodge Office are a part of the winter shutdown and will be unavailable until the following prime season begins. Bookings can be made by calling toll free 1-877-325-LAKE (5253).  
7. There are special Off Season rates in effect for the week of Christmas (*Begin date will vary* to New Year’s Day), New Year’s, February Spring Break/Winter Games and March break. 
8. There is a 3 Day Off Season special, book Friday and Saturday and receive Thursday or Sunday at 1/2 price of the Off Season Weekday rate.  Please note: The Three Day Off Season Special is for Cabins and the Chateau only and does not apply on Holiday weekends, Christmas, New Years, February Spring Break/Winter Games or March Break. 
9. Anyone wishing to book multiple cabins (3 or more) is required to place a 25% non-refundable deposit on each of the cabins (This does not apply during winter shutdown due to the maximum 2 cabins per family).
10. Tier 1:  Regular Members:  Military, Retired Military, Reserves, Nato, Veterans, DND Civilians, CFPSA Personnel are able to book 6 months in advance.  Tier 2:  Associate Members:  Civil Servants (Police, RCMP, Fire Department, Ambulance, etc.), Legion Members and Government Employees (Federal, Provincal, Municipal, etc.) qualify to reserve 3 months in advance. 

For more information, please read the Policy page.

Campground Cancellation Policy:  Cancellations and changes to reservations must be made two days prior to the arrival date.  Cancellation or changes within two days will result in full charges. 

Chateau and Cabin Cancellation Policy:  Cancellations and changes to reservations must be made 14 days prior to the arrival date.  Cancellations and changes to reservations within the 14-day cancellation policy will result in full charges.

On-Line bookings:  The Falls Lake Recreational Facility Booking Office will review your On-Line booking request and will confirm by email or telephone that your request has been accepted or that further information is required.  On-Line reservations are not confirmed reservations until you receive your confirmation letter via email. 

Make my Booking Online or Check Availability Now....
(Please Note: Online booking will not work through MCAN / DWAN machine)